Contact

We are a small handcrafted business and every message we receive is read and responded to personally. Whether you have a question about an order, want to discuss a custom request, or just want to say hello — we would genuinely love to hear from you.

Get In Touch

Email hello@simplicitrus.ca We respond to all emails within one business day. If you do not hear back within that window please check your spam folder and try again — we promise we are not ignoring you.

Instagram @simpli.citrus For quick questions, collaboration inquiries, or just to share how you used your order — our Instagram DMs are open and we are active daily.

Custom & Bulk Orders

Looking for something specific? We love a custom request.

Whether you are planning a wedding, a Sweet 16, a bridal shower, a corporate event, or a holiday gifting program we would love to create something made specifically for you. Custom orders include gilded citrus, personalized gift boxes, party favour sets, and bespoke fruit leather and chocolate arrangements.

For all custom and event inquiries please email us at hello@simplicitrus.ca with the following details and we will get back to you within one business day:

  • Event type and date
  • Estimated quantity needed
  • Any specific colours, themes, or packaging preferences
  • Your budget range if applicable

Custom orders typically require a minimum of two weeks lead time. For large events or holiday season orders we recommend reaching out four to six weeks in advance to secure your date.

Wholesale & Retail Partnership Inquiries

While our primary focus is direct retail we are selectively open to conversations about the right retail partnerships. If you represent a boutique, specialty food shop, event venue, or luxury hospitality brand and feel our products would be a natural fit we would love to hear from you.

Please reach out at [your email address] with a brief description of your business and we will be in touch.

Thank you for supporting a small handcrafted business. Every order, every message, and every share means more to us than we can adequately express.

— Simpli Citrus